您的家庭辦公室是一個避難所

Yes, absolutely. We use several layers of protection to keep your data safe from the moment you visit our site until your purchase is complete:

• Secure Connection (HTTPS): Our website uses HTTPS, which you'll see in the web address (and a padlock icon). This means all data between your browser and our site is encrypted and private.

• PCI DSS Compliant: We follow the strict security rules of the Payment Card Industry Data Security Standard (PCI DSS). This global standard ensures we handle your credit card information with the highest level of security.

• Secure Payment Processing: Your payment details go through trusted, industry-leading payment gateways. We don't store your full credit card number directly on our servers; instead, it's tokenized (turned into a unique, non-sensitive code) by the payment processor.

• Data Minimization: We only collect the necessary personal information to process your order and provide service. Less data means less risk.

• Regular Security Checks: Our systems are constantly updated and audited to find and fix any potential security weaknesses, helping us stay ahead of online threats.

我們接受 VISA、MasterCard、American Express、Discover 和 Paypal（更多資訊請參閱政策）。請注意，可用的付款方式可能會根據您所在的地區而有所不同。我們不接受貨到付款。

1. 我們目前向全球大多數國家出貨。但是，由於運輸限制和/或詐欺風險高，我們目前不運送到以下國家：

• 奈及利亞
• 印度
• 中國
• 巴西
• 巴基斯坦
• 南非
• 菲律賓
• 印尼
• 委內瑞拉
• 羅馬尼亞

我們正在不斷評估我們的運輸政策，並可能在未來更新此清單。

2. 儘管我們盡力爭取快速、完美的運輸，但運輸和交貨時間可能會因許多不同因素而異，例如：訂單下達時間、付款確認、發貨地點、原產地等。

交貨時間也會因供應商、產品和目的地的不同而有很大差異：

• CJdropshipping：通常為 7-30 個工作天。
• Zendrop：通常需要 7-15 個工作天。
• Printify：生產通常需要 2-7 個工作天，運輸則需要 3-10 個工作天。

請注意，這些只是估計值，並且由於我們無法控制的因素，可能會發生延遲。您的訂單發貨後，您將收到追蹤資訊。請訪問我們的官方追蹤頁面，以獲得快速準確的追蹤。

除非您選擇加急運送（適用於不同場合和活動），否則訂單將按照我們收到訂單的順序進行處理。您可以在追蹤頁面上追蹤訂單狀態，也可以在快遞網站上註冊警報。

請參閱訂單追蹤頁面以了解更多資訊。

我們在您收到產品之日起 30 天內提供免費退貨服務。在將物品寄回給我們之前，請確保將物品放回原包裝中。產品必須未經磨損和清洗，附有吊牌，並附有購買證明。所有產品在我們收到後都會接受檢查。

*但請注意，根據我們合作夥伴的規定，標有「Printify」的產品不可退款*

At Austrige.com, our curated home office essentials offer something truly different—a perfect blend of practicality, style, and environmental impact. We carefully select high-quality, functional products designed to elevate your workspace while contributing positively to the planet.

What sets us apart is our commitment to sustainability. Every order over 15 CAD supports our mission to make a difference by planting trees, removing plastic bottles from the ocean, and offsetting carbon emissions through Shopify Planet* (T&Cs).

This means your purchase isn’t just an investment in your workspace; it’s an investment in the future of our planet. With Austrige, you get more than just home office essentials—you become part of a community that values innovation, quality, and meaningful environmental action.

收到有缺陷商品的機會非常罕見，但也有可能發生。請拍攝清楚顯示缺陷的產品照片並聯絡我們的支援人員以檢查其是否符合更換條件。