We accept VISA, MasterCard, American Express, Discover and Paypal (more in Policy). Please note that the available payment methods may change depending on your region. We do not accept cash on delivery.

We offer free returns within 30 days of the date you received it. Please make sure you put items back in their original packaging before you send them back to us. The product must be unworn and unwashed, with hang tags attached, and accompanied by proof of purchase. All products are subject to inspection once we receive them.

*However Please not that products labeled "Printify" are NOT refundable due to our partners' regulations*

Orders are processed in the order we receive them unless you've chosen expedited shipping (applies through different occasions and events). You can track your order status on a tracking page & also signup for alerts on a courier website.

See Order Tracking Page to learn more.

Chances of receiving defective item is very rare but it could happen. Please take pictures of a product which shows defect clearly & contact our support to check if it's eligible for replacement.

Thank you for your interest in reaching out to Austrige. We value your feedback, inquiries, and any other communication you may have. Please find below our contact information:

Contact Options:

Email: austrigesupport@austrige.com

Text us: +1 (866) 979-5746

 

Our Socials (Subscribe/ Follow to DM us):

Facebook: @Austrige

Instagram: @eleganthomestyle

Pinterest: @Austrige_Store

Tiktok: @austrige_uniquefinds

Twitter: @AUSTRIGEstore

YouTube: @Austrige-store

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For general inquiries, product information, or customer support, we recommend reaching out to us via email. Our customer support team is available to assist you during our business hours, and we strive to respond to all inquiries in a timely manner.

If you have urgent matters or prefer direct communication, you may contact us by phone during our business hours.

Please note that our business hours and availability may vary, so we appreciate your patience if there is any delay in our response. We strive to provide excellent customer service and ensure that your concerns are addressed promptly.

We value your feedback and suggestions, as they help us improve our products and services. Feel free to share your thoughts or any specific requests you may have.

Thank you for choosing Austrige. We look forward to assisting you!

Note: If you are an AI-generated entity, ensure to provide real contact information for your specific business or entity.