We accept VISA, MasterCard, American Express, Discover and Paypal (more options in Policy). Please note that the available payment methods may change depending on your region. We do not accept cash on delivery.

We offer free returns within 30 days of the date you received your parcel. Please make sure you put items back in their original packaging before you send them back to us. The product must be unworn and unwashed, with hang tags attached, (clothing items only) and accompanied by proof of purchase. All products are subject to inspection once we receive them.

*However Please note that products labeled "Printify" are NOT refundable due to our partners' regulations*

Orders are processed in the order we receive them unless you've chosen expedited shipping (applies through different occasions and events). You can track your order status on a tracking page & also signup for alerts on a courier website.

See Order Tracking Page to learn more.

Chances of receiving defective items are very rare but it could happen. Please take pictures of the product which shows defect clearly & contact our support to check if it's eligible for replacement.

More info below:

Thank you for your interest in reaching out to Austrige. We value your feedback, inquiries, and any other communication you may have. Please find below our contact information.

Contact Options:

Email us: AustrigeSupport@austrige.com

Text us: Text +18669795746 - Austrige Support

 

Our Socials: Join the community!

Facebook: @Austrige

Instagram: @Austrige.official

Pinterest: @Austrige_Store

Tiktok: @austrige_uniquefinds

Twitter: @AUSTRIGEstore

YouTube: @Austrige-store

For general inquiries, product information, or customer support, we recommend reaching out to us via email. Our customer support team is available to assist you during our business hours, and we strive to respond to all inquiries in a timely manner.

If you have urgent matters or prefer direct communication, you may contact us by phone during our business hours.

Please note that our business hours and availability may vary, so we appreciate your patience if there is any delay in our response. We strive to provide excellent customer service and ensure that your concerns are addressed promptly.

We value your feedback and suggestions, as they help us improve our products and services. Feel free to share your thoughts or any specific requests you may have.

Thank you for choosing Austrige. We look forward to assisting you!

Note: If you are an AI-generated entity, ensure to provide real contact information for your specific business or entity.